Help Desk Support Technician
3.
3 Rochester, NY Rochester, NY Full-time Full-time $19 - $22 an hour $19 - $22 an hour 20 hours ago 20 hours ago 20 hours ago Job Title:
Help Desk Support Technician Position Type:
Full-Time Schedule:
Monday-Friday 8:
00am-4:
30pm Company:
Lifetime Assistance, Inc.
About Us:
Lifetime Assistance, Inc.
is a leading nonprofit organization dedicated to providing comprehensive support services to individuals with developmental and intellectual disabilities.
With a mission to empower individuals and promote their independence, we have proudly served our community since 1978.
As the 8th largest employer in Rochester, we are committed to building a team of compassionate professionals who share our vision of enhancing the lives of those we serve.
Position Overview:
Provide technical support within the Information Technology Department to help ensure effective functioning of Agency's Information Technology infrastructure and operations, including hardware, software, and peripherals.
Interface with outside vendors as necessary.
Ensure end users are sufficiently supported to complete their job duties.
Qualifications:
Associate's degree in any Information Technology field with at least 2 years of related experience.
Knowledge and ability to demonstrate strong working knowledge of basic PC/laptop technology in a corporate environment, to include network and wi-fi connectivity, printing, domain authentication concepts and procedures, VPN connections, email, and basic desktop applications such as Microsoft Office, and browser functionality.
Strong troubleshooting, user interaction communication, and documentation skills required.
Benefits:
Competitive salary Health, dental, and vision insurance Generous paid time off (vacation, sick leave) Retirement savings plan Work-life balance Employee referral bonus of $1500 Ongoing training and professional development opportunities Meaningful and rewarding work experience, making a difference in the community Several opportunities for career advancement Tuition reimbursement Lifetime Assistance, Inc.
is an equal opportunity employer and is committed to diversity and inclusion in our workforce.
We welcome candidates of all backgrounds to apply.
Job Type:
Full-time Pay:
$19.
00 - $22.
00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Experience level:
1 year 2 years Schedule:
8 hour shift Ability to Relocate:
Rochester, NY 14624:
Relocate before starting work (Required) Work Location:
Hybrid remote in Rochester, NY 14624.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Rochester, NY Rochester, NY Full-time Full-time $19 - $22 an hour $19 - $22 an hour 20 hours ago 20 hours ago 20 hours ago Job Title:
Help Desk Support Technician Position Type:
Full-Time Schedule:
Monday-Friday 8:
00am-4:
30pm Company:
Lifetime Assistance, Inc.
About Us:
Lifetime Assistance, Inc.
is a leading nonprofit organization dedicated to providing comprehensive support services to individuals with developmental and intellectual disabilities.
With a mission to empower individuals and promote their independence, we have proudly served our community since 1978.
As the 8th largest employer in Rochester, we are committed to building a team of compassionate professionals who share our vision of enhancing the lives of those we serve.
Position Overview:
Provide technical support within the Information Technology Department to help ensure effective functioning of Agency's Information Technology infrastructure and operations, including hardware, software, and peripherals.
Interface with outside vendors as necessary.
Ensure end users are sufficiently supported to complete their job duties.
Qualifications:
Associate's degree in any Information Technology field with at least 2 years of related experience.
Knowledge and ability to demonstrate strong working knowledge of basic PC/laptop technology in a corporate environment, to include network and wi-fi connectivity, printing, domain authentication concepts and procedures, VPN connections, email, and basic desktop applications such as Microsoft Office, and browser functionality.
Strong troubleshooting, user interaction communication, and documentation skills required.
Benefits:
Competitive salary Health, dental, and vision insurance Generous paid time off (vacation, sick leave) Retirement savings plan Work-life balance Employee referral bonus of $1500 Ongoing training and professional development opportunities Meaningful and rewarding work experience, making a difference in the community Several opportunities for career advancement Tuition reimbursement Lifetime Assistance, Inc.
is an equal opportunity employer and is committed to diversity and inclusion in our workforce.
We welcome candidates of all backgrounds to apply.
Job Type:
Full-time Pay:
$19.
00 - $22.
00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Experience level:
1 year 2 years Schedule:
8 hour shift Ability to Relocate:
Rochester, NY 14624:
Relocate before starting work (Required) Work Location:
Hybrid remote in Rochester, NY 14624.
Estimated Salary: $20 to $28 per hour based on qualifications.
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