Field Service Technician

Company Name:
Toshiba America, Inc.
COMPANY OVERVIEW
Toshiba Business Solutions (TBS), a subsidiary of Toshiba Corporation, a $75 billion dollar leader in digital technology, is seeking a Field Service Technician to support our Rochester, NY marketplace. At TBS, we focus on far more than just equipment. Our people bring innovative, real-world solutions for our client's print management needs; we help cut costs, secure documents and reduce the environmental footprint. We are a growing, dynamic organization that has a need for individuals who are driven to contribute their professional best.

job
RESPONSIBILITIES
The Field Service Technician is responsible for providing service by traveling daily to customer locations to diagnose,
repair
and maintain digital copiers, printers, fax, multifunctional and connected digital products. Manages service territory, maintains stock and parts inventory as well as provides outstanding customer service.
The Field Service Technician plans equipment service work by studying requests, planning, routing and confirming appointments. Documents service actions by completing forms, reports, logs and records. As well as demonstrate hands-on knowledge of the specifications, features, capabilities and benefits of office equipment.
QUALIFICATIONS/EXPERIENCE
This
position
requires an Associate's Degree with specialization in one of the following:
electromechanical
, electronic, information technology or equivalent background. Candidates with three or more years of copier industry repair experience are preferred. Successful candidates must possess
computer
proficiency with an understanding of commonly-used software programs and the basics of computer networks.
Excellent listening, interpersonal, communication, customer service and observation skills are essential. Candidates must possess a valid driver's license and be able to transport and meet equipment lifting requirements.
COMPENSATION AND BENEFITS PACKAGE
TBS offers a competitive compensation and benefits package which includes base salary and a comprehensive benefits package which includes: medical, dental, vision, life insurance, paid-time off, 401(k) and much more. TBS provides a professional work environment with opportunities for advancement based on performance.
APPLICATION PROCESS
At TBS, we are looking for individuals motivated by career opportunities. Toshiba offers growth both personally and professionally in a dynamic and challenging work environment. To apply for consideration email your resume to: .



Toshiba Business Solutions (TBS) is proud to be an equal opportunity employer. We promote and encourage a diverse workforce, offering equal opportunities for all candidates M/F/D/V.

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