Senior Infrastructure Analyst

Company Name:
PROLIM Corporation
PROLIM Global Corporation is currently seeking Senior Infrastructure Analyst in Rochester NY for one of our top clients:
Primary Role
Member of team that is responsible for functions necessary for the central, global administration, management, monitoring of Naming Services (DNS, WINS, IP Address management) within the Xerox environment.
Job Responsibilities
Direct responsibility for the completion of operational obligations and project goals such as (not exhaustive):
Monitoring / Reporting / Audit responsibilities
Change management
Incident and Problem management, including RCA
Disaster Recovery testing support
Maintenance of lab and development environments
Maintenance of support documentation (architectural descriptions, templates, operational manuals)
Administration of the IPAM tool (MenAndMice) in support of DNS, DHCP and IP Address management (including static IP Address assignments)
Engineering, maintaining and supporting the WINS services
Participation in engineering activities related to the introduction of new software, integration with other applications and groups, changes in process or architectural changes related to environments or applications supported by the team
Skills, Knowledge, & Experience
Possess excellent interpersonal, verbal and written skills: ability to clearly and concisely articulate issues, alternatives, and recommendations
Flexible, adaptable, and able to manage multiple tasks in a dynamic, high-pressure, fast-paced environment
Project Management skill levels sufficient for the understanding and implementation of in-team projects
Proven troubleshooting skills and ability to understand complex relationships between components of multi-tiered and distributed systems related to naming services.
Self-driven and be able to work independently with minimal supervision
Experience in a user-focused technical-support environment
ITIL Foundations knowledge
Qualifications Work Environment
Minimum of 7 years experience in a Windows Active Directory and Naming Services work environment
Unix/Linux system support is a plus
Relevant Microsoft certification (MCTS/MCITP/) is a plus
Bachelor's degree (B.S. /B.A.) in Computer Science, Business Information Systems, or related field is desired
Available for off-hours escalations as part of on-call support
About PROLIM Corporation
PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high-value technology consulting, staffing, and project management outsourcing services.
Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries

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